Terms of Service

Effective Date: January 1, 2025

These Terms of Service ("Terms") govern your access to and use of the website www.Content-Dept.com (the "Website") and any services provided by Content Dept. LLC ("Company," "we," "us," or "our"). By using our Website or engaging our services, you agree to these Terms. If you do not agree, do not use our services.

1. Acceptance of Terms

By accessing our Website or hiring us for services, you confirm that you are at least 18 years old and agree to abide by these Terms and our Privacy Policy.

2. About Content Dept.

Content Dept. LLC is a creative media agency and educational platform based in the U.S., offering photography, videography, consulting, AI-enhanced content, and educational content for creatives and businesses.

3. Privacy and Data Usage

We collect limited personal and usage data, including cookies and IP addresses, to enhance user experience and website functionality. We do not sell user data. By using the site, you consent to our Privacy Policy, which explains how your data is collected and used.

4. Intellectual Property

All original work produced by Content Dept. LLC, including creative assets, copy, and strategy, remains our intellectual property unless otherwise agreed in writing.
Clients submitting testimonials, media, or feedback grant us permission to use such materials for marketing purposes.

Ownership rights for work created by contractors or freelancers are governed by separate agreements.

5. User Conduct

Users may not use our Website or services for unlawful, abusive, or disruptive purposes. We reserve the right to restrict or remove access at any time, with or without notice, if a violation occurs.

6. Payments & Subscriptions

Project pricing, deposits, and payment schedules are determined individually and outlined in each client agreement or invoice.
Subscription-based services auto-renew unless canceled prior to the next billing cycle. Refunds for subscriptions are not guaranteed and are considered case by case.

7. Cancellation & Refund Policy

Project deposits are generally non-refundable, and clients are responsible for any completed work should a project be canceled after it begins.
Refunds are considered only under limited circumstances at our sole discretion and must be requested in writing.

8. Limitation of Liability

To the maximum extent allowed by law, Content Dept. LLC is not liable for indirect, incidental, or consequential damages resulting from your use of our services.
Total liability shall not exceed the amount paid by the client for the applicable services.

9. Termination

We reserve the right to suspend or terminate services or access to our Website at our sole discretion for any reason, without liability.

10. Dispute Resolution

These Terms are governed by the laws of the State of Ohio.
In the event of a dispute, both parties agree to pursue resolution through direct negotiation first, followed by mediation or arbitration if necessary.

11. Changes to These Terms

We may update these Terms at any time. Material changes will be posted on our Website. Continued use of our services constitutes acceptance of any changes.

12. Contact Information

Content Dept. LLC
Please reach to us through our Contact Page for any questions regarding this ToS.