FAQ

What services does Content Dept. offer?
Content Dept. specializes in high-value photography, videography, consulting, and creative campaign strategy. We help brands stand out through polished visuals and storytelling that feel intentional, not generic. Whether you need a one-off shoot or a full campaign direction, we’ve got you covered.

Do you only work with clients in Cleveland?
We’re proudly based in Cleveland, Ohio, and work with many local businesses. That said, we also partner with brands across the country. If you’re outside of Cleveland, we’re happy to travel or work remotely to bring your project to life.

What types of brands do you work with?
Our clients range from small businesses ready to level up their image to established brands looking for fresh creative direction. We’ve worked with lifestyle, luxury, fashion, retail, and service-based businesses that want to elevate their content beyond the typical cookie-cutter look. With our experience, we are able to help practically any business.

How is Content Dept. different from other media agencies?
Most agencies push out volume and focus solely on profit and following trends. We focus on impact and overhead. Content Dept. was built on the idea that smaller, boutique-scale teams can deliver work that feels and is premium and intentional. Our approach is hands-on, detail-driven, and rooted in strategy, not just “pretty pictures.” Some people chase trends, we prefer to help create them.

Do you handle both photography and videography?
Yes. Many clients hire us for both because it keeps their visuals consistent across platforms. Everything from corporate headshots to editorial campaigns. Or social content to full-blown commercials. We are prepared for most anything.

How much does a typical project cost?
Every project is custom, depending on scope, location, and deliverables. Smaller shoots can start in the hundreds, while full campaigns are in the thousands. We’re transparent with pricing and will build a clear proposal before we start. Our goal is to always be up front and as lean as realistically possible. Being lean is what keeps our costs lower than most.

Do you offer retainer services?
Yes. Many of our clients work with us on an ongoing basis to keep content fresh and consistent. Retainers are a great option for businesses that need regular photography, video, or campaign support without constantly starting from scratch.

How far in advance should I book Content Dept.?
This can vary depending on the project and what all goes into pre-production, production, and post. It can be same day, it can be a month. Each project is unique.

What’s the typical turnaround time for photo and video projects?
Turnaround depends on scope, but most projects are delivered within 2–3 weeks. Larger campaigns may take longer, but we’ll always set clear expectations upfront.

Where is Content Dept. located?
We’re located in Cleveland, Ohio.